Shipping Policy

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Shipping Policy

Shipping Details

We aim to dispatch your order within 24-48 hours from the nearest fulfillment center. For any questions or special requests, please reach out to us at info@jadespaceglobal.com, and we will respond promptly.

Order Tracking

Once your order is assigned to a courier, you will receive a notification via SMS or email with the tracking number and the courier’s name. Additionally, an invoice with the shipment details will be sent to your email.

Returns

To return a product, please contact us for instructions at the provided email address. You will need to mail your return to the address included in the return instructions.

Return Shipping Costs

You are responsible for the shipping costs when returning an item. These costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Time for Exchanges

The delivery time for exchanged products may vary based on your location.

High-Value Shipments

For items valued over Rs 10,000, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee the receipt of your returned item.